My DVDs came and I was happy, then they made me sad

[on:]

    I ordered a set of the Futurama DVD's from a place in the states that imports them a few days ago.  I decided to spend the money because I don't feel like waiting two years for them to come out here, and I don't think FOX will bother to release them here.  Anyways, they were waiting for me when I got home from work!  I excitedly opened the package and pulled out the DVD's.  The sleeve on the outside of the box(the part with Leela on it) was all shredded up and their was a dent on the bottom of the DVD box where it looked like it had been dropped.  This was inside of the shrink wrap the DVDs come in!  The box it shipped in was in good shape, so I don't know what they sent me.  I took off the shrink wrap to see if at least the DVDs were OK.  One of the plastic cases was cracked (in the spot where the DVD box was damaged) and DVD 1 had a scratch on it.  What a bummer.  This is the first mail order item I've ever recieved in bad shape.  Why'd it have to be my Futurama DVDs?  I called the place I ordered it from and they said to send it back and they'll get me a new one.  Hope my next one is in good condition.  I know this post is long, but I had to vent a little.
    I was a little disappointed the outside cover of the DVDs (the part with Leela's pic. on it) was thin plastic.  I was hoping it'd be cardboard like on the Simpsons DVD.  The art on the DVD cases and on the DVDs was nice.  Can't wait to get my good copy and watch it.

[Reply #1 on:]

AAAAWwwwwwwhhhh...that really SUCKS! Ur gonna have to wait longer now  But they're totally worth it when u FINALLY get to watch em  ;)And the DVD box is supposed to be plastic, but it might not have looked so good bein all beat up an all 

Welcome to PEEL Bankrupt 

[Reply #2 on:]

That is really tight, I feel sorry for you. Hope it gets sorted out in the end.

[Reply #3 on:]

 

Originally posted by bankrupt:This is the first mail order item I've ever recieved in bad shape.  Why'd it have to be my Futurama DVDs?

That's just Murphys Law for you, bankrupt.

Hopefully the next time iy'll be undamaged. And believe me it's worth the waiting. 

[Reply #4 on:]

Mine was bent at the bottom but there is no real damage. My DVD box however has come unstuck at the bottom, it wan't glued very well, but it's fine now.

[Reply #5 on:]

i had the same problem with a Simpsons Monopoly game i got for Christmas.  it sucked because by the time i found a box big enough to ship it back and got a new one sent, it was almost a month later.

[Reply #6 on:]

My boxset arrived kind of banged up too (got it from Amazon UK) but I didn't care and had to watch it. Besides, it would have been to much of a hassle to exchange or return it.

aslate- mine pops open at the bottom too, but it's okay since I leave it standing up. Can't put it on its side though, or it'll come undone in a few minutes...   

[Reply #7 on:]

These damaged packaging stories are one of the reasons I always purchase them myself in the shop, I realise that poeple who aren't in the region 2 areas can't do this and it sux. When it came out there were loads of them on the shelfs but most of them had some sort of damage especially on the plastic slip case, probably had bad distrabution, I made sure mine was perfect though. I think that online places need to get their acts together and use decent packaging to protect the contents for all you guys that aren't so lucky.

[Reply #8 on:]

I'm with you Otis, I always buy in a shop, even then I've had problems, once when I checked to tapes I discovered that they'd put the wrong tape in the box, luckily I hadn't gone home so I could go straight back and get the correct one.

[Reply #9 on:]

I wish I could go to the store and by mine!  Stupid US distribution laws.  The plastic sleeve was pretty shredded on the one I was sent.  If the DVDs were OK I might have let it slide, but the volume 1 DVD had a centimeter long scratch on it right out of the box.  One of the cases was cracked also, so back to the place I ordered it from it went.

[Reply #10 on:]

This sucks for all us region 1 people. See, the hard work we have to go through for a long-awaited product! Make sure you send them back in time, sometimes they won't even accept your return if you opened the packaging. I don't know if online ordering is even better.

[Reply #11 on:]

get everything from Ebay. i have bought 20-30 things and have never had a problem

[Reply #12 on:]

I bought mine from http://bensonsworld.co.uk.  (I used to order from Blackstar, but someone turned me onto this place) Good price and they packaged it pretty good. Free international shipping too. They were so friendly and quick, that I preordered SPACED series 2 from them the day Futurama arrived.

I went to the thing at the Paley festival and someone asked about the DVD's which they said would come out sometime... later when they had the signings, I had them sign the DVD covers. The first question out of most people's mouths were "Are those bootlegs?" seeming like they were about to be offended. Once I pointed out they were the legit R2 release, they said something along the lines of "Wow! This is what it looks like!" or "I haven't openned mine up. This is cool!" or so on. David Cohen asked me if the commentary track came out ok. It was cool.   

(I need to scan in the covers. I had one person sign it and all these random people also signed it, and said things like "I signed this disc because I directed the first Zap Brannigan episode." I have no idea who 1/3rd these signatures are.)

[Reply #13 on:]

 

Originally posted by Venus:
get everything from Ebay. i have bought 20-30 things and have never had a problem

That's coz you have a friend on the inside.

I have friends on the inside of all my packaging, but I'm going slowly coo-coo-kaka.

Let's all go coo-coo-kaka together. 1..2..3..

Coo-Coo-Kaka!

That felt good. 

[Reply #14 on:]

Hard Luck - that is a bummer.

My VHS boxset that my Dad bought at WH Smiths at my request was pretty dented etc (:nono and I considered taking it back the next day but I was so excited I decided to just watch them and screw returning it. Damn that was a long sentance.

[Reply #15 on:]

Well, me set's in the post now, should be in me sweaty li'l 'ands before the eighth. I'll let you all know how it comes out--and I'll be careful of the bottom of the box. Cor blimey and all that rot. Knickers. (I've watched every episode of Fawlty Towers and The Young Ones, so I now know everything about England.    ) Sod it all, bleeding cockney git. Eh?

[Reply #16 on:]

I got mine shipped form amazon.co.uk to australia, and the only damage i got was some faint denting on the leela side of the plastic sleeve. It looked like it was pressed against some metal thatching, or somethin... its only visible in the right light, tho, so im not so worried about it. The bottom seems fine on mine.

[Reply #17 on:]

I walked into MVC and laid down my pounds, they gave me a pristine copy in such a spanky plasic bag. I took it home, sniffed the new plastic smell and reveled in its undamaged perfection.
Sorry, I will stop gloating now.
*shuffles off in shame*

[Reply #18 on:]

Hah. I ordered mine from Blackstar.co.uk and it arrived in perfect condition (although 4 days late).

What really makes me glad I bought it online is the fact that it only cost me 34£ (incl. shipping), but I recently found it on a Danish site for roughly 50£. Now that's the kind of math I like doing. Why do DVD's have to be so damn expensive here. 

Okay, ran offtopic there. I'll stop now, and go watch "Love's Labour lost In Space".

[Reply #19 on:]

Gee, it's been a month and the craphole I sent mine back to still hasn't sent me a replacement.  Two weeks ago they told me they were waiting for the distributor to press more copies(this seems like BS to me).  Time to become the angry customer and demand a refund.

[Reply #20 on:]

 

Originally posted by bankrupt:
Gee, it's been a month and the craphole I sent mine back to still hasn't sent me a replacement.  Two weeks ago they told me they were waiting for the distributor to press more copies(this seems like BS to me).   

Sounds like BS to me as well, I live in England and there's plenty of of Futurama Season One on the shop shelves, if I were you I'd order it elsewhere.

[Reply #21 on:]

 

Originally posted by Teral:What really makes me glad I bought it online is the fact that it only cost me 34£ (incl. shipping), but I recently found it on a Danish site for roughly 50£.

I started shopping around and found the DVDs in MVC (high-street shop) for £30. This astounded me as it was £2 cheaper than a friend of mine bought them on line and MVC are not known for their low priced products. Also, I bought the new Starwars first person shooter there and it was £7 cheaper than anywhere else in town. Have MVC started to become good value? Bang goes another seal.